CONTACT US
INFORMATIVE QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the order?
Absolutely! Once you place your order, we’ll send you a confirmation email with the order details. Here’s how we ensure you receive it:
- Processing and Packing: Orders are carefully packed to ensure your honey arrives in perfect condition.
- Shipping: We work with trusted shipping partners to deliver your package on time.
- Tracking: You’ll receive a tracking number so you can monitor your order’s journey.
- Customer Support: If there’s any issue during delivery, our team is here to help.
Still have questions? Contact us at care@lamhaat.store or whatsapp us at +923461217204.
Where can I view my order receipt?
Your order receipt will be sent to the email address you provided during checkout. If you can’t find it, here are a few steps to help:
- Check Your Inbox: Look for an email from us with the subject line "Order Confirmation" or "Your Receipt".
- Spam/Junk Folder: Sometimes, emails can accidentally end up there, so make sure to check those folders.
- Your Account: If you created an account with us, you can log in to view your order history and receipts under the “My Orders” section.
- Contact Us: Can’t find it? Reach out to us at care@lamhaat.store or whatsapp us at +923461217204, and we’ll resend your receipt promptly.
How can I return an item?
We want you to be completely satisfied with your purchase. If you need to return an item, here’s what to do:
- Check Eligibility: Ensure the item is unused, unopened, and in its original packaging. Returns are accepted within 7 of delivery.
- Contact Us: Email us at care@lamhaat.store or contact us on WhatsApp at +923461217204 with your order details and reason for the return.
- Receive Instructions: Our team will guide you through the return process, including providing a return shipping label if applicable.
- Refund or Exchange: Once we receive the returned item, we’ll process your refund or exchange within 5-7 business days.
If you have any questions, don’t hesitate to reach out—we’re here to help!
Will you restock items indicated as “out of stock?”
Yes, we strive to restock our popular items as quickly as possible! Here’s what to know:
- Stay Updated: Sign up for restock notifications on the product page by entering your email. You’ll be the first to know when it’s available again.
- Seasonal Products: Some of our product varieties are seasonal and may have limited availability. If an item is seasonal, we’ll note it on the product page.
- Contact Us: If you’re curious about a specific item, feel free to contact us at care@lamhaat.com or text on WhatsApp +923461217204, and we’ll provide an estimated restock date if available.
Thank you for your patience—we appreciate your interest in our products!
